Community Outreach

Community Outreach

Why is Karen Hicks Consulting your Solution?

For more than 25 years, my career was in the human/social service sector. It was always important to me to be part of something that was about supporting those who did not feel supported, connected or understood. This is still important to me.

As my career developed, I began to spend more time looking at the ways in which mission, vision and values were demonstrated inside the organization as a catalyst to achieving outcomes that funders and donors wanted, and as a catalyst for organizational health.

It’s Not Enough to Have Employees Recite Vision, Mission and Values Statements

What I’ve come to understand is that it isn’t enough to just have a vision, mission and values that employees can recite as a prerequisite to achieving organizational objectives. The people within the organization need, firstly, to feel supported, connected and understood. This is a cornerstone of high-performance teams. When people do not feel these things, they do not trust…it’s biology.

It’s said that the values of an organization can be seen in its budget. More than this, the values of an organization are seen in its actions. People and teams, appropriately supported and mentored, make magic happen.

Here’s how I can help your organization:

Education

The first step is to understand what is blocking the team. I interview individual team members to help uncover what, from their perspective, is occurring. We then move into a 2-day experience to begin addressing the issues that were uncovered; this is a structured process.
Within one month, I’ll return for a day, during which a communications model will be introduced. We will also explore the value of conversation and how to connect through deep listening. In addition, team operating values and associated behaviours will be identified. This step will ensure team members share an understanding of expectations for behaviour and relationship development.
At the three (3) month point, I do a formal check-in with the team to assess team health, using the same criteria as in the first component. The team comes together for one day to review the findings.
At the six (6) month point, I do a formal check-in with the team to assess team health, using the same criteria as in the first component.
Within this six-month period, I am available for ten (10) hours to support the team in either individual consultation and/or in facilitating conversation between individual team members.

Speaking

The first step is to understand what is blocking the team. I interview individual team members to help uncover what, from their perspective, is occurring. We then move into a two-day experience to begin addressing the issues that were uncovered; this is a structured process.
For the following three (3) months, I am available for five (5) hours to support the team in either individual consultation and/or in facilitating conversation between individual team members.

Custom Workshops

New managers need individualized coaching in order be successful in their roles. I wish I had been given this opportunity when I started and I wish I had extended this opportunity throughout my career.

I’ve seen wonderful people move into manager roles and not experience the level of success the organization wanted from them or for them. Why? They simply didn’t have the relationship building skills; they were unskilled and unpracticed in the art of conversation.

This is a six-month program, during which I meet with individuals on a weekly basis, whether in person or using video-conferencing.

Why is Karen Hicks Consulting your Solution?

It’s Not Enough to Have Employees Recite Vision, Mission and Values Statements

Education

Speaking

Custom Workshops

Are You Ready? Let’s Connect!